Returns & Exchanges

At Something Went Wrong, we understand that tech doesn't always go as planned, which is why we offer a 30-day hassle-free return window for all electronic devices. Whether it's a compatibility issue or a change of heart, we are committed to making your refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Device

  Place the item in its original packaging including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our technicians inspect the hardware at our warehouse, your refund will be processed to your original payment method within 5-7 business days.